Video consultations, scheduling and clinical records, built for remote care.
Erizon Telemedicine puts a full visit — video, chat, documentation, and orders — behind one secure session, so a remote consultation produces the same quality record as an in-person one.
Real-time by design
Video, chat, and signaling run over a dedicated realtime layer, built for consultations rather than bolted onto a generic chat app.
Session security throughout
Argon2 password hashing, JWT access/refresh tokens, and database-backed rotating sessions protect every visit, front to back.
Web for staff, an app for patients
Doctors, admins, and clinical staff run everything from the web app; patients also get a dedicated mobile companion app for iOS and Android.
A full virtual visit, not just a video call
Doctors set the pace, in real time
A doctor's live status — Available, On break, or Offline — is shown to patients on the directory the moment it changes, so the platform never suggests a visit with someone who isn't actually reachable.
- Live Available / On break / Offline status per doctor
- Real-time video and chat for the consultation itself
- A standalone secure messaging inbox outside of live calls
- Session state tracked through a defined appointment lifecycle
Scheduling that matches real availability
Provider availability turns into bookable slots automatically, shown to the patient in their own timezone, and every appointment moves through a clear state machine — booked, confirmed, in progress, completed — so no visit is left in limbo.
- Availability-to-slots scheduling for each provider
- Times shown in the patient's own timezone
- A defined appointment state machine, end to end
- Built-in payment handling for paid consultations
Lab results and DICOM imaging, remotely
A doctor can order a lab test or radiology imaging study directly from the visit — no separate system, no faxing a form — and results attach back to the same record the consultation lives on.
- Lab orders placed by test name, reason, and priority
- Radiology orders by modality, body region, and clinical question
- DICOM imaging ingestion and viewing (Orthanc-based archive)
- Results linked back to the originating consultation
Role-based access, configured per organization
Every role — Clinic Administrator, Doctor, Laboratory Staff, Receptionist, and more — is a specific, editable set of permissions scoped to the organization, not a fixed tier you're stuck with.
- Granular, per-permission control (audit access, session revocation, lab results, radiology studies, and more)
- Roles scoped to a single organization, not shared platform-wide
- Argon2-hashed credentials and JWT access/refresh tokens underneath
- Optional TOTP multi-factor authentication
A dedicated app for the parts patients handle themselves
Doctors, admins, and clinical staff run everything from the web app. Patients also get a companion app for iOS and Android, built for signing in, finding a doctor, and managing a visit from their phone.
- Same account and login as the web app — nothing platform-specific
- Find a doctor by specialty, branch, and live availability
- Book, pay for, and manage appointments from your phone
- Health records, appointments, and profile in one place
See Telemedicine in Erizon Pulse
Once connected, Telemedicine's key numbers show up in Erizon Pulse — the cross-app mobile dashboard for your whole business, alongside every other Erizon product you run.
Explore Erizon Pulse
Explore the rest of the Erizon Suite
Ready to see Erizon Telemedicine on your own workflow?
Book a walkthrough and we'll show you exactly how it maps to how your team already works.